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Customer experience | Sales, Customer Insights,...
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Customer Service Hub

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Posted on by 135

Hello,

I am just wondering if I can uninstall msdynce_Customerservicehub and msdynce_CustomerServiceHubPatch from my Dynamics 365 (Version 1612 (9.0.6.9) (DB 9.0.6.9) on-premises) without causing any issues. Are they required solutions. Currently, we are not using Customer Service Hub.

Thanks, CRM-DEV    

I have the same question (0)
  • Arun Vinoth Profile Picture
    11,615 Moderator on at

    If you are not using it, if its not harming you or your users - I'll recommend you to leave as it is.

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    Agreee with Arun. However if you still want to get rid of it, the best option is to request Microsoft Support as these are internal solution and you may not know what else it can change which you may be using (unknowingly) .

    https://admin.dynamics.com

    Hope thi shelps

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