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Customer Service Hub

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Posted on by CRM-Dev

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Hello,

I am just wondering if I can uninstall msdynce_Customerservicehub and msdynce_CustomerServiceHubPatch from my Dynamics 365 (Version 1612 (9.0.6.9) (DB 9.0.6.9) on-premises) without causing any issues. Are they required solutions. Currently, we are not using Customer Service Hub.

Thanks, CRM-DEV

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RaviKashyap 55,410 on at

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RE: Customer Service Hub

Hi,

Agreee with Arun. However if you still want to get rid of it, the best option is to request Microsoft Support as these are internal solution and you may not know what else it can change which you may be using (unknowingly) .

https://admin.dynamics.com

Hope thi shelps
Arun Vinoth 11,615 on at

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RE: Customer Service Hub

If you are not using it, if its not harming you or your users - I'll recommend you to leave as it is.