Hi All
We are having a similar problem like
https://community.dynamics.com/sl/f/35/t/25652.aspx
But we haven't gotten a solution for it.
We are running MS Dynamics 2011 SP1 from a network drive. A couple months ago, some of our users were reporting immediate crashing, when the opened solomon. We tried uninstalling the software and re-installing, but was that didnt work.
We tried a fresh windows 7 32bit PC, but we were still getting the same error. Once we clicked on solomon, it immediately crashes. It would prompt us to go to this page
http://support.microsoft.com/kb/2715633
After following the steps suggested and restarting, Solomon would still crash immediately.
This is the error log
Fault bucket 3342489073, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: msdynamicssl.exe
P2: 0.0.0.0
P3: 4eb9553c
P4: Solomon.Kernel
P5: 8.0.0.0
P6: 4eb954b5
P7: 1bf
P8: 0
P9: System.IO.FileNotFoundException
P10:
One thing that has worked is if we install the full Solomon client on a workstation, then we able to open Solomon without any issues. But we can't use this solution because we have over 120 users and also customs reports are modified weekly.
If you have any questions about our environment or install process, please let me know
Any help or direction you can provide, will be greatly appreciated.
Thank you
