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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Business Process Error

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Posted on by

Hi all,

I could not add a ticket to a Queue because of this error message:

   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Update(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Boolean checkForOptimisticConcurrency, Dictionary`2 optionalParameters)
   at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Update(Entity entity, UpdateOption updateOption)
   at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.UpdateEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, EdmEntityObject entityObject)
   at Microsoft.Crm.Extensibility.OData.EntityController.PatchEntityImplementation(String& entityName, String key, EdmEntityObject entityDelta)
   at Microsoft.Crm.Extensibility.OData.CrmODataUtilities.<>c__DisplayClass10_0`2.<InvokeActionAndLogMetric>b__0()
   at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
   at lambda_method(Closure , Object , Object[] )
   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()

What does it mean?

Many thanks

Anja 

I have the same question (0)
  • Suggested answer
    protc Profile Picture
    on at

    Hi Anja,

    Thank you for your query.

    The provided exception stack is very generic and does not give out much details about the cause of the issue.

    The error could be caused due to many different reasons here, but if you could provide the activityID or the Request ID we can try to find out what caused this error.

      

  • Anja104 Profile Picture
    on at

    Hi Protim, thank you for your answer. Unfortunatly we closed the ticket already and we dont get the error message anymore. If we facing the same issue again I will safe the activityID and send them here.

    Thank you and KR

    Anja

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