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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / How to clear Pending T...
Microsoft Dynamics AX (Archived)

How to clear Pending Tax Invoice from Procurement Line Quantity Screen

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Posted on by Community Member

I am writing to enquire as to how to clear an amount from the pending tax invoice field in the Procurement line quantity screen when there is no pending tax invoices in the AP module. I believe it is a glitch caused by the system going down. Are you able to point me to the table that is holding this value as we are unable to close off this purchase order whilst the amount remains there.

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  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Simon,

    Can you elaborate on this question and possibly provide some screenprints?

    I am not clear what field you refer to, in which form and where the exact problem lies.

    Many thanks,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Hi Ludwig. In the Procurement & Sourcing module/All purchase orders select a purchase order and go to the General tab and select the Line Quantity button under Related Information.

    There is a column for 'Pending tax invoice' that has a value in it...although no pending tax invoice is present in the Accounts Payable module. Normally when there is a value in this field, there is a corresponding record present in the AP/VendorInvoices/PendingTaxInvoices list which, once deleted, clears this entry.

    However, in this case, there is no corresponding entry to delete and I cannot close off the purchase order.

    I'm hoping you will be able to tell me where the erroneous record is sitting so I can go into the AOS and remove it.

    Regards

    Simon Johnston

  • Community Member Profile Picture
    Community Member on at

    ps: I seem to be unable to post screenshots

  • Community Member Profile Picture
    Community Member on at

    How do I post a screenshot?

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Simon,

    You need so save your screenprint and then click the 'use rich formatting' button right below the TextBox. This opens a new window from where you can attach screenshots.

    About your issue:

    What is the status of your PO?

    Do you know if a summary invoice has been recorded for this PO and a related PO?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Procurement-_2D00_-LineQuantity.png

    PO status is Confirmed - Open Order

    I am unsure what a 'Summary invoice' is.

    Regards

    Simon

  • Community Member Profile Picture
    Community Member on at

    I'm pretty sure this issue was caused by a system crash and I just need to know where the highlighted amount is being stored so I can clear it from the back end and allow the purchase order to be closed off.

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