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Hello all,
I have this organization that was successfully migrated from 2013 to 2015.
However, when i open the browser and try to open CRM with that organization i get this error:
Unable to load plug-in type.
I found additional details in EventViewer:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 7/18/2018 3:30:19 PM
Event time (UTC): 7/18/2018 2:30:19 PM
Event ID: 6a6bf6190e5a4701b30a9058e03008d2
Event sequence: 16
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-131763978042434979
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
Machine name: Server
Process information:
Process ID: 2788
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: CrmException
Exception message: Unable to load the plugin type: Microsoft.Crm.ObjectModel.AddressComputationPlugin
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveCommand.Execute()
at Microsoft.Crm.Application.Controls.NavBar.GetCurrentUserProfileImageUrl()
at Microsoft.Crm.Application.Controls.NavBar.ConfigureHeader()
at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.ConfigureControlInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Any ideas?
Thanks in advance.
*This post is locked for comments
Thanks for the update Ricardo. Once the issue is resolved please let us know on resolution. Reply to this post with resolution and mark it as answer. This might help our community members in future as there are many open threads on this issue without resolution.
Thank you for your help, unfortunately still havong the same issue... i did create a ticket with MS...
There can be multiple reasons,
1. Old Dll's used in plugins
2. Corrupted installation
3. Incomplete upgrade
I will try below order of troubleshooting
1. If plugin registration tool works, then I will update all my plugin assemblies and workflow assemblies to CRM 2015 SDK assemblies. Do an IISReset and try again.
2. If step 1 doesn't work, I will try reinstalling
3. If step 2 fails, I will raise a ticket with microsft
Some similar threads:
social.microsoft.com/.../crm-2015-unable-to-load-plugin-type
Back up your CRM database, uninstall CRM 2015 completely, then reinstall it. After reinstalling, restore your backed up database. Issues like this are frequently due to a borked app upgrade, and a reinstall of the server components themselves tends to be the easiest way to fix them.
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