unsaved changes

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I have a entity like service request in that i have child service request is there am able to create that child service request, But when I am open that child request in that page below i got unsaved changes, after some time it will be automatically saving. But i need when am open the page in that time only it will save i don't want these unsaved changes can anyone help me

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Once you create the child service request or quick create service request, when you view the record, timer is paused, because there are some unsaved changes, once we save the form timer is starting, this is only for child service requests

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Hi Dinesh,

The issue you are facing might be due to-

1. Some JavaScript is setting the field value on ‘onLoad’ event of form.

2. Some Business Rule is setting the field value.

3. Some field/fields are locked on form and populating through script.

You can check your javaScripts , business Rules or any read only field on form.

I think this might help you-

mscrm16tech.com/.../unsaved-changes-message-after-saving-the-record-in-crm

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Temmy Wahyu Raharjo 2,916 on at

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Hi, you can check what are dirty attributes using this script:

javascript:(function(){var frameXrm = frames[0].Xrm.Page.ui!=null? frames[0] : frames[1];var getXrm=frameXrm .Xrm;if(getXrm!=null){var Xrm=getXrm;}var attributes=Xrm.Page.data.entity.attributes.get();var listDirty="Dirty Attributes: ";var listAlways="Submit Always: ";var listNever="Submit Never: ";for(var i in attributes){var attribute=attributes[i];if(attribute.getIsDirty()){listDirty+=attribute.getName()+", ";}if(attribute.getSubmitMode()=="always"){listAlways+=attribute.getName()+", ";}else if(attribute.getSubmitMode()=="never"){listNever+=attribute.getName()+", ";}}prompt("Dirty Attributes : ",listDirty+"; "+listAlways+"; "+listNever);}());

You just need to create favorite link, and then change the url into those script.

Then in your crm form, when you see unsaved changes. Just click the link and you will see what are the dirty attributes.

After know which attributes that is in the state dirty, you can check on your customization which one changes it. Usually it's on the plugin. When you save and plugin trigger and change value, it will trigger on change event for that attribute that changed.

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