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Entry not showing in un-Reconcile Transaction

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Posted on by munsif

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Dear Experts,

I have a query, i have a transaction which is showing up in Bank Transaction and it's un-reconcile , but when i going for reconciling at same bank , that entry does not showing there?

Please suggest what is the better way to resolve the issue.

Bank Transaction entry pic

Bank un reconcile Transaction Pic

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Ludwig Reinhard Microsoft Employee on at

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Hello Munsif-ur-Rehman,

Is it possible that some of the other filters applied e.g. in the first column or in columns/fields not shown in your screenprint are responsible for this issue?

Have you tried searching nor only for the check number but also for the amount just in case the number has a leading or ending blank/space, etc.

Best regards,

Ludwig

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munsif 1,536 on at

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Thanks, for your prompt response, yes i already checked and removed filters..but not showing at un reconcile transaction, one thing more at un reconcile amount it showing that missing amount.

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Ludwig Reinhard Microsoft Employee on at

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Many thanks for the update.

What is the exact AX2012 version that you operate?

Can you share the build number and let us know whether you are aware of any modifications that might have been made around the bank module and reconciliation?

Best regards,

Ludwig

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munsif 1,536 on at

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Thanks for your support,

We are using Ax 2012 R2

Kernel version : 6.2.158.0

Application version :6.2.1000.156

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Jeremy Driscoll Microsoft Employee on at

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I would suggest opening a ticket with Microsoft support as this could be a data issue. If it is showing as not reconciled in one list, but not showing up in the list of transactions to reconcile, this sounds like a possible data issue.

Jeremy Driscoll

Microsoft Support Engineer

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sskdynamics 5 on at

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What you did is you already marked for reconcile then you deleted that, go to bank trans table and clear bank statement date and bank statement fields, un reconciled transactions appear.

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