Dynamics Community Forum Thread Details

Hi all,

I'm wondering what is the best practice for how to handle a when product is purchased by the technician on their company credit card but still billable to the customer? The product cost in this case will almost always be different. Our current setup still requires this type of charge to be a product item on the work order due to how it is processed by accounting. I feel like our practice of charging in this way is still not the best option to handle unique charges like this. So I'm curious if someone else has handled this differently or ideally, what SHOULD be done?

Thanks!