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Saving email template with "Save as.." no result - can't find the new copy

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Posted on by PerHj

Working with templates for marketing emails I used "Save as" to save a copy of my template to start creating another one. But the copy doesn't show up among the templates. I can see it in the leftmost menu under "Latest visited" (or whatever it is in english - I use Swedish GUI), but I can't see it in the list of templates.

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PerHj 10 on at

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RE: Saving email template with "Save as.." no result - can't find the new copy

Thanks, now I understand. Problem solved! /Per
ElineB 272 on at

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RE: Saving email template with "Save as.." no result - can't find the new copy

Hi,

See attached print screen. It is filtering on language.

Best regards,

Eline
PerHj 10 on at

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RE: Saving email template with "Save as.." no result - can't find the new copy

Thank you but I can't see how language is important here. I'm simply saving an email template using "save as" but it doesn't show up in the list of templates. I tried another method, creating an email message based on my first template, and saved the message as a template - that template showed up in the list of templates.

And about your idea, where do I find Advanced Find (Find all language) in the GUI?
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ElineB 272 on at

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RE: Saving email template with "Save as.." no result - can't find the new copy

Hi Per,

default Language is English. I think you will probably find it with Advanced find. (Find all Language)

Regards,

Eline