Why can I not install Copilot in D365 for Finance and also the supply chain counterpart?

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Posted on by Sahib_Sawhney

I tried installing in the admin center d365 apps section for both Fin and scm but both are failing in the power platform admin center.

NotProvided

Unable to establish connection using data source: 'Finance and Operations Virtual Data Source Configuration'. Failed to sync entity metadata. Ensure the data source is configured properly.

Error code

-2146893056

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Hana Xue Microsoft Employee on at

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Why can I not install Copilot in D365 for Finance and also the supply chain counterpart?

Hi,
Have you enabled Power Platform integration with FO? If it is not enabled, according to the error message, there seems to be a problem with the configuration of the data source. You can check this document and configure the virtual entity data source according to the steps in the document.
Configure Dataverse virtual entities - Finance & Operations | Dynamics 365 | Microsoft Learn
Additionally, this document covers enabling Copilot functionality in Finance and Operations applications. You should also check the country and language availability, prerequisites, and make sure these are met and configured correctly according to the steps in the document.
Enable Copilot capabilities in finance and operations apps (preview) - Finance & Operations | Dynamics 365 | Microsoft Learn
Best Regards,
Hana