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ReportEnvironment: AX2012R3
Kernel version: 6.3.2000.326
Application version: 6.3.2000.326
Issue Description: Removing contacts from Campaign using Campaign target query form
1. Created a new Campaign:
2. First, I will add contacts to the campaign. Currently system contains the following 3 contacts. Clicked OK and added the contacts to the campaign.
3. Contacts had been added to the Campaign successfully.
4. I wanted to remove all the contacts which were assigned to Customer group = 30. Back to the Query form, created a new query with the following criteria.
5. Selected the ‘View query result’, which gave the following result
6. Amended the ‘Expression’, and executed the query, as expected now only two contacts available in the Expression result section.
7. Click Ok, I would expect to see only two contacts on the Campaign, however it is still showing 3.
I have noticed that adding contacts using the query form works as expected, however removing the contacts from the query form does not work. I am also aware that using the ‘Remove’ button on the Campaign form can be used to remove the contacts. However, if I want to remove all the contact from a particular customer group (which could be 50-60) this option would not be feasible.
Any help would be appreciated.
Thanks
Mo
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