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Microsoft Dynamics GP (Archived)

Web Client issue - Silverlight install message on a machine that has silverlight

Posted on by Microsoft Employee

I am starting to have my users test the web client for employee self service, 2 out of the first 12 machines are saying it needs to install Silverlight, Silverlight is installed.  The only way past this so far is to log into the machine as administrator and (re)install. Since I have many more machines yet to have log in I was wondering if anyone might have a clue as to why the GP Web Client does not recognize the installed Silverlight?

Thanks,

Michael

*This post is locked for comments

  • John Lowther Profile Picture
    John Lowther 5,122 on at
    RE: Web Client issue - Silverlight install message on a machine that has silverlight

    Hey Michael,

    Please don't delete it, just mark it as answered. That way the whole community can benefit from your solution.

    Thanks for helping us all.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Web Client issue - Silverlight install message on a machine that has silverlight

    I tried deleting this .... user was attempting to use Chrome...plugin requires administrative privileges....problem solved.

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