Skip to main content

Notifications

Announcements

No record found.

Business Central forum
Answered

Custom report layout printing blank when run

Posted on by

We have a custom report layout created for Customer Statements. If I run the report through the Customer Reports Layout Screen, the report prints just fine.
pastedimage1652364502051v1.png

If I run the statement through the customization and searching for it, the report comes back blank
pastedimage1652364584922v2.png

pastedimage1652364627528v3.png

I can not figure out why it runs fine through the first screen, but not the second. Any ideas/recommendations? 

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,023 Moderator on at
    RE: Custom report layout printing blank when run

    Please check if you have enough data available of any customer, also try without putting any customer filter and long range start and end date filter, because when I am tryin to run this report in Cronus DB its working fine with Print option.

    Thanks.

  • Student Profile Picture
    Student 94 on at
    RE: Custom report layout printing blank when run

    @Nitin

    All reports works like charm if you run from report layouts, custom report layouts, report layout selection.

    It only gives you error when you run it from 'customer statement'.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,023 Moderator on at
    RE: Custom report layout printing blank when run

    Hi,

    Please check report 1316- Customer Statement with the Print option.

  • Student Profile Picture
    Student 94 on at
    RE: Custom report layout printing blank when run

    @Nitin

    The report does have layout

    pastedimage1656915662480v1.png

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,023 Moderator on at
    RE: Custom report layout printing blank when run

    hi Sarwar ,

    Please use Export Layout button from Custom Layout screen and check if there is a layout already there.

    thanks

  • Student Profile Picture
    Student 94 on at
    RE: Custom report layout printing blank when run

    @Vaishnavi

    Thank you for quick reply. I still have the same issues...

    pastedimage1656913675818v1.png

    Error

    pastedimage1656913793056v3.png

    I only face this issue when I am printing, for other options it works 

    pastedimage1656913751569v2.png

  • Suggested answer
    Vaishnavi J Profile Picture
    Vaishnavi J 3,056 on at
    RE: Custom report layout printing blank when run

    Hi Sarwar 

    If you add the custom layout set the type of report as Custom Layout. Then this repot layout issue will be resolved.

    pastedimage1656909998143v2.png

    If you are running the standard report add data in your Request page and then run the report "No record found, please check report filters" this issue would be resolved.

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much

  • Student Profile Picture
    Student 94 on at
    RE: Custom report layout printing blank when run

    Can you please confirm the resolution? Because I am facing the same issue even selected the customer report layout as well.

    if remove all custom layouts and try running the default report I get this error

    No rocord found, please check report filters. 

    if I upload customer layouts and set them default I get this erro

    pastedimage1656909432089v1.png

  • Suggested answer
    blank Profile Picture
    blank 230 on at
    RE: Custom report layout printing blank when run

    The answer is you have to select your custom layout in report layout selection window.

  • blank Profile Picture
    blank 230 on at
    RE: Custom report layout printing blank when run

    What was the answer? I have same exact problem.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,552 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,552 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans