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We have a custom report layout created for Customer Statements. If I run the report through the Customer Reports Layout Screen, the report prints just fine.
If I run the statement through the customization and searching for it, the report comes back blank
I can not figure out why it runs fine through the first screen, but not the second. Any ideas/recommendations?
Please check if you have enough data available of any customer, also try without putting any customer filter and long range start and end date filter, because when I am tryin to run this report in Cronus DB its working fine with Print option.
Thanks.
Hi,
Please check report 1316- Customer Statement with the Print option.
hi Sarwar ,
Please use Export Layout button from Custom Layout screen and check if there is a layout already there.
thanks
Hi Sarwar
If you add the custom layout set the type of report as Custom Layout. Then this repot layout issue will be resolved.
If you are running the standard report add data in your Request page and then run the report "No record found, please check report filters" this issue would be resolved.
If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much
Can you please confirm the resolution? Because I am facing the same issue even selected the customer report layout as well.
if remove all custom layouts and try running the default report I get this error
No rocord found, please check report filters.
if I upload customer layouts and set them default I get this erro
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