Concern during Payment cancellation : "The settlement of this prepayment invoice cannot be reversed because it has already been applied against other invoices"

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Good Day! Ma'am and Sir,

We have a problem regarding of reversing transaction

PO advances was already closed. We already generated account payable voucher(APV) and Check voucher(CV) that appeared on vendor closed editing transaction and trial balance. But the problem was, Our accounting staff wants to reversed the first payment advances and create new payment journal to generate new check date. So she try to cancel check number posted by clicking payment reversal, but the error's appeared " The settlement of this prepayment invoice cannot be reversed because it has already been applied against other invoices.

Please help me to solve this problem,

How to reversed closed advances to settle new payment ?

Best regards,

Christine

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Ludwig Reinhard Microsoft Employee on at

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Hello Christine,

Have you tried to open the settlement in the closed transaction settlement form at the vendor level?

Did you resp. your colleague see the error message there or in a different form/journal?

Best regards,

Ludwig

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Check reversal 20 on at

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Hello Christene,

Did you get solution for this problem?

I'm facing the same problem and I don't know how to solve it!

Best Regards,

Mostafa

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Ludwig Reinhard Microsoft Employee on at

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Hello Mostafa,

Are you operating AX2012 or D365FO?

Can you share details of your system version and provide some replication steps?

Many thanks,

Ludwig

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Check reversal 20 on at

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Hello Ludwig,

I'm working on AX2012 R3.

I'm trying to reverse check but when I click on Post I get the following error "The settlement of this prepayment invoice cannot be reversed because it has already been applied against other invoices".

This check has been settled on vendor prepayment invoice.

Thanks,

Mostafa

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Ludwig Reinhard Microsoft Employee on at

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Hi Mostafa,

Have you tried following the steps listed here:

docs.microsoft.com/.../reverse-a-posted-check

Best regards,

Ludwig

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Check reversal 20 on at

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Thank you Dr. Ludwig for your reply.

I already followed the steps in the link, but when I open the check reversal window to post the reverse journal, I get the error message "The settlement of this prepayment invoice cannot be reversed because it has already been applied against other invoices".

Also when I try to reverse the check from "closed transaction editing" I get the following error message "The transaction to apply a prepayment cannot be reversed for settlement.".

So, I don't know how can i reverse this check?!

Thanks,

Mostafa

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Ludwig Reinhard Microsoft Employee on at

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Hi Mostafa,

Many thanks for the update.

Have you been trying to create a manual correction journal entry in GL?

This should work to get the accounting correct.

Best regards,

Ludwig

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Concern during Payment cancellation : "The settlement of this prepayment invoice cannot be reversed because it has already been applied against other invoices"

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