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Customer experience | Sales, Customer Insights,...
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Social Media Integration

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Posted on by 8,221

Hi All ,

I'm looking at social media integration with D365 for sales for lead generation.
can any one suggest me which version has this capabilities (Professional or Enterprise )?
is there any OOB connecters available ?

Thanks ,

Amith Prasanna

I have the same question (0)
  • RagenVox Profile Picture
    10 on at
    RE: Social Media Integration

    I don't know about social media integration with D365 for sales, but I know that there are various third-party connectors available that can help you with lead generation. In the meantime, have you tried using TikTok as a lead generation tool? It may seem unconventional, but you can reach a large audience and generate leads through the app with the right strategy. Plus, with a TikTok video downloader, you can easily save and share any videos that catch your attention. Good luck with your integration.

  • Suggested answer
    protc Profile Picture
    on at
    RE: Social Media Integration

    Hi Amith,

    Dynamics 365 also supports social media integration using Power Automate, you can start here 

    flow.microsoft.com/.../

    https://preview.flow.microsoft.com/en-us/collections/marketing/

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Social Media Integration

    Hello Amith,

    I believe you're looking for LinkedIn Sales Navigator -

    docs.microsoft.com/.../integrate-sales-navigator

    docs.microsoft.com/.../install-sales-navigator

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