web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / getting error when sav...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

getting error when saving record to fundraising adn engagement app

(0) ShareShare
ReportReport
Posted on by thatd365adminguy 5

Exception Message: An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): Plugins.ContactCreate: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default.

ErrorCode: -2147220956
HexErrorCode: 0x80040224

HelpLink: go.microsoft.com/.../

TraceText:
[FundraisingandEngagement: Plugins.ContactCreate]
[fb9e8e49-7ba2-ea11-a812-000d3a0c94a6: Plugins.ContactCreate: Create of contact]


Entered Plugins.ContactCreate.Execute(), Correlation Id: e1fc1ff3-d06d-4587-9220-505dd51ef6ca, Initiating User: f60fa2d9-e210-eb11-a812-000d3a6aa4e3
---------Triggered ContactCreate.cs---------
User does not have a Configuration Record. Retrieving Default Configuration Record
Exception: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default.
at Plugins.PaymentProcesses.Utilities.GetConfigurationRecordByUser(IPluginExecutionContext context, IOrganizationService service, ITracingService tracingService)
at Plugins.ContactCreate.ExecuteCrmPlugin(LocalPluginContext localContext)
at Plugins.PluginBase.Execute(IServiceProvider serviceProvider), Correlation Id: e1fc1ff3-d06d-4587-9220-505dd51ef6ca, Initiating User: f60fa2d9-e210-eb11-a812-000d3a6aa4e3
Exiting Plugins.ContactCreate.Execute(), Correlation Id: e1fc1ff3-d06d-4587-9220-505dd51ef6ca, Initiating User: f60fa2d9-e210-eb11-a812-000d3a6aa4e3

Activity Id: d546dda3-8fd6-43ce-8453-bca23e4084d8

I have the same question (0)
  • Suggested answer
    Torrado Profile Picture
    Torrado 1,270 on at

    Hello,

    It seems that some configuration is missing for the user that is creating the Contact record. Can be related with the environment, and you can try to reinstall the accelerator.

    If the issue is not solved, you can submit a request to MS Support Team. The team will reach you and will troubleshoot the issue.

    Please refer to this post: https://community.dynamics.com/365/industries/f/nonprofit-forum/409835/can-t-create-a-contact 

    Hope this helps you.

    Please mark the answer as verified if helpful. That will help others in future.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
#ManoVerse Profile Picture

#ManoVerse 101

#2
Siv Sagar Profile Picture

Siv Sagar 93 Super User 2025 Season 2

#3
Martin Dráb Profile Picture

Martin Dráb 62 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans