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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / getting error when sav...
Microsoft Dynamics 365 | Integration, Dataverse...
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getting error when saving record to fundraising adn engagement app

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Posted on by thatd365adminguy 5

Exception Message: An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): Plugins.ContactCreate: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default.

ErrorCode: -2147220956
HexErrorCode: 0x80040224

HelpLink: go.microsoft.com/.../

TraceText:
[FundraisingandEngagement: Plugins.ContactCreate]
[fb9e8e49-7ba2-ea11-a812-000d3a0c94a6: Plugins.ContactCreate: Create of contact]


Entered Plugins.ContactCreate.Execute(), Correlation Id: e1fc1ff3-d06d-4587-9220-505dd51ef6ca, Initiating User: f60fa2d9-e210-eb11-a812-000d3a6aa4e3
---------Triggered ContactCreate.cs---------
User does not have a Configuration Record. Retrieving Default Configuration Record
Exception: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default.
at Plugins.PaymentProcesses.Utilities.GetConfigurationRecordByUser(IPluginExecutionContext context, IOrganizationService service, ITracingService tracingService)
at Plugins.ContactCreate.ExecuteCrmPlugin(LocalPluginContext localContext)
at Plugins.PluginBase.Execute(IServiceProvider serviceProvider), Correlation Id: e1fc1ff3-d06d-4587-9220-505dd51ef6ca, Initiating User: f60fa2d9-e210-eb11-a812-000d3a6aa4e3
Exiting Plugins.ContactCreate.Execute(), Correlation Id: e1fc1ff3-d06d-4587-9220-505dd51ef6ca, Initiating User: f60fa2d9-e210-eb11-a812-000d3a6aa4e3

Activity Id: d546dda3-8fd6-43ce-8453-bca23e4084d8

I have the same question (0)
  • Suggested answer
    Torrado Profile Picture
    Torrado 1,270 on at

    Hello,

    It seems that some configuration is missing for the user that is creating the Contact record. Can be related with the environment, and you can try to reinstall the accelerator.

    If the issue is not solved, you can submit a request to MS Support Team. The team will reach you and will troubleshoot the issue.

    Please refer to this post: https://community.dynamics.com/365/industries/f/nonprofit-forum/409835/can-t-create-a-contact 

    Hope this helps you.

    Please mark the answer as verified if helpful. That will help others in future.

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