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Customer experience | Sales, Customer Insights,...
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Email Previews in Timeline seems to be plain text only now

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Posted on by 2,171

Hi all,

Not sure when they rolled this out but it looks like when I expand a email activity from a record timeline, it seems to strip all the HTML of that email out. I have to actually open the email message for all the HTML to be visible. Has there been some changes made to the timeline?

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  • Toby Dimmick Profile Picture
    10 on at
    RE: Email Previews in Timeline seems to be plain text only now

    We're also experiencing this issue in all of our instances today. Seems to be affecting all Unified Hubs, but not the old-style default hub.

  • MikeC282 Profile Picture
    2,171 on at
    RE: Email Previews in Timeline seems to be plain text only now

    Yea it's really weird. I initially thought this was a planned update....

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