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Customer experience | Sales, Customer Insights,...
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Email Previews in Timeline seems to be plain text only now

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Posted on by 2,179

Hi all,

Not sure when they rolled this out but it looks like when I expand a email activity from a record timeline, it seems to strip all the HTML of that email out. I have to actually open the email message for all the HTML to be visible. Has there been some changes made to the timeline?

  • Toby Dimmick Profile Picture
    10 on at

    We're also experiencing this issue in all of our instances today. Seems to be affecting all Unified Hubs, but not the old-style default hub.

  • MikeC282 Profile Picture
    2,179 on at

    Yea it's really weird. I initially thought this was a planned update....

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