Xrm.Utility.openEntityForm - How to Pass Description Field

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Posted on by CRM Thirsty

Hi All,

I am trying to open new Case form within from existing one. During this process I want to pass certain field values from the old case.

Function is executing from field ’Priority’ on-change event. Once end user changes the priority new Case form pops up with certain field values of original case. All lookup and normal text and picklist fields are coming well except 'Description' field. (Out of the box field). It throws error saying expected 'SafeString' data type.

Below is a main part of the error:

========================================================================

<Message>System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
Parameter name: Expected 'SafeString' data type for 'description' parameter in 'Request.QueryString'. The raw request

===========================================================================

Below is trim down version of my code for simplicity purpose. I have put comments for your better understanding.

function NewCaseForm()
	{
		
		   // Reading values from origianl case
		          
		  var parameters = {};
		  var title = Xrm.Page.getAttribute("title").getValue();
		  var customer =  Xrm.Page.getAttribute("customerid").getValue();
		  var owner =  Xrm.Page.getAttribute("ownerid").getValue();
					 
		   var description = Xrm.Page.getAttribute("description").getValue();
		   alert(description); // this shows original description and this alert is working fine
			
			//Setting value to parameters
			
			//title - working
			 parameters["title"] =  title;
			 
	   //Customer- working
	    parameters["customerid"] =  customer[0].id.replace("{","").replace("}",""); 
            parameters["customeridname"] =  customer[0].name.toString();
            parameters["customeridtype"] =  "account";
			 
					 
           //Owner- working
	     parameters["ownerid"] =  owner[0].id.replace("{","").replace("}",""); 
             parameters["owneridname"] =  owner[0].name.toString();
             parameters["owneridtype"] =  "systemuser";
			 
	   //NOT WORKING = Throws error 
	     parameters["description"] = description.toString();

             var options = {}; 
             options ["openInNewWindow"] = true; 

            Xrm.Utility.openEntityForm("incident", null, parameters,options); }

Would anybody please shed some light on how to pass description field through this way of passing values and setting default values to newly opend case form.

Thanks for reading.

Regards,

J. Bachu

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Answers (1)

CRM Thirsty 32 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

Hi Temmy,

localStorage workded like a charm. Thanks for shwoing the way !

J.Bachu
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Temmy Wahyu Raharjo 2,914 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

I'm agree with Nithya. Because this one actually rely on querystring. The length of your data will affect this one. For this problem I think you can rely on sessionStroage or localStorage.

So instead of using this one:

//Owner- working

parameters["ownerid"] = owner[0].id.replace("{","").replace("}","");

parameters["owneridname"] = owner[0].name.toString();

parameters["owneridtype"] = "systemuser";

//NOT WORKING = Throws error

parameters["description"] = description.toString();

you need to do:

sessionStorage.setItem('description', description);

But on the incident form that one, you need to get the data and assign it into your attribute:

if(Xrm.Page.ui.getFormType() === 1){

var desc =sessionStorage.getItem("description");

Xrm.Page.getAttribute("description", desc);

//To remove the data after open.

sessionStorage.removeItem("description");

}

I haven't test this. If this one not work, then you need to change sessionStorage with localStorage.
Suggested answer

Nithya Gopinath 17,078 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

Hi,

The description field is multiple lines of text field and it can accommodate up to 1,048,576 text characters. Please check the maximum length of the description field in the Field Properties window.

See: docs.microsoft.com/.../types-of-fields

Hope this helps.
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RaviKashyap 55,410 Moderator on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

Hi,

As mentioned above, you need to encode the paramters and decode it before using it.

developer.mozilla.org/.../encodeuricomponent

developer.mozilla.org/.../decodeURIComponent

Try this:

parameters["description"] = encodeURIComponent(description.toString());

Hope this helps.
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Preeti Sharma 2,678 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

Hi,

Try to encode your string before passing it as parameter.

Thanks
CRM Thirsty 32 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

Hi Shahid,

Thanks for your follow-up.

Unfortunately, with this method 'Priority' field will be passed as stored value and not the newly entered value. Flow of this functionality is, when end user open the case form and then change the 'Priority' field, new Case Form will open up and fill the newly selected 'Priority' field value along with other values.(including 'Description' field).

Somwhow,i need to solve this 'SafeString' data type puzzle which is not available through GUI but only comes up when we try to create parameter the way you have suggested.
Shahis 170 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

You can implement something like this - www.inogic.com/.../pass-custom-parameters-to-an-entity-form-through-a-url
CRM Thirsty 32 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

Hi Shahid,

Would you please give some example of this if you have ?
CRM Thirsty 32 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

Hi Pravin,

Size is same as I am just copying from old case to new case
CRM Thirsty 32 on at

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RE: Xrm.Utility.openEntityForm - How to Pass Description Field

Hi Preeti,

Yes, there are. If I hard code these special charachters then it works fine but somehow already populated charachters could be causing this issue. Text in the description field is a log error so it has all kind of charachters and symbols. Somehow I need to negate this while keeping the text and formatting intact.