Calling external web service from D365

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Posted on by vannamani77

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Hi,

I have a requirement where I need to call Amazon API from D365 to pass Shipment Tracking # details.

The exact event where I need to call is at pack screen which is customized already.

Currently in pack screen when user click create label, we call Carrier service (FedEx, UPS etc.,) and in response we got tracking #. This tracking # is send to Amazon or respective e-commerce platform using BYOD. This step is good but take time.

So we thought of alternate methods. One such method is calling external API immediately after we received tracking. I want to know whether this method is OK. In production whether Microsoft will allow calling external API calls made from D365.

Regards,

Manivannan

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Verified answer

WillWU 22,352 on at

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RE: Calling external web service from D365

Hi Manivannan,

Please first go with standard documentation:

docs.microsoft.com/.../consume-external-web-service

And here is a example:

www.cloudfronts.com/.../

Hope this helps.
Verified answer

Martin Dráb 232,858 Most Valuable Professional on at

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RE: Calling external web service from D365

Yes, calling external web services is allowed (and quite common) - nobody is going to restrict that. You just must be careful about performance; for example, a common mistake is making web service calls (which take a lot of time and may fail for various reasons) from inside database transactions.