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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Calling external web s...
Finance | Project Operations, Human Resources, ...
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Calling external web service from D365

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Posted on by vannamani77 417

Hi,

I have a requirement where I need to call Amazon API from D365 to pass Shipment Tracking # details.

The exact event where I need to call is at pack screen which is customized already.

Currently in pack screen when user click create label, we call Carrier service (FedEx, UPS etc.,) and in response we got tracking #. This tracking # is send to Amazon or respective e-commerce platform using BYOD. This step is good but take time.

So we thought of alternate methods. One such method is calling external API immediately after we received tracking. I want to know whether this method is OK. In production whether Microsoft will allow calling external API calls made from D365.

Regards,

Manivannan 

I have the same question (0)
  • Verified answer
    Martin Dráb Profile Picture
    Martin Dráb 237,795 Most Valuable Professional on at

    Yes, calling external web services is allowed (and quite common) - nobody is going to restrict that. You just must be careful about performance; for example, a common mistake is making web service calls (which take a lot of time and may fail for various reasons) from inside database transactions.

  • Verified answer
    WillWU Profile Picture
    WillWU 22,361 on at

    Hi Manivannan,

    Please first go with standard documentation:

    docs.microsoft.com/.../consume-external-web-service

    And here is a example:

    www.cloudfronts.com/.../

    Hope this helps.

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