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Microsoft Dynamics CRM (Archived)

CRM Mailbox configuration

Posted on by 1,942

Hi all,

I am trying to understand the following concepts. Forward mailbox, Shared mailbox & how these can be combined with teams & queues?

There is an email field both on Team record & Queue record- How & when should we use them?

Please advise.

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    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at

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