web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

I need to update all customers email doc type

(1) ShareShare
ReportReport
Posted on by 1,465

dI need to update all existing customer that have an email address to use the doc type of word to now be pdf.  Is there a script to do this?

I have the same question (0)
  • Suggested answer
    Justin Sutton Profile Picture
    Microsoft Employee on at

    Hello Deborah,

    All of the customers and vendors are held in the SY04905, with the EmailDocumentFormat being the type of document sent, with 1 being DOCX and 3 being PDF.

    Here is a script that swaps everyone over to PDF:

    UPDATE SY04905 SET EmailDocumentFormat = '3'

    If you want to filter on Customers VS Vendors, then you can filter on EmailSeriesID. If you want to filter further there are other options:

    EmailSeriesID – 3 (for Sales) & 4 (for Purchasing)

    MODULE1 – 9 (for SOP), 11 (for Receivables), 12 (for POP) & 19 (for Payables)

    Hopefully this gets you going in the right direction.

    As always, have a backup before you do anything in SQL!

  • Suggested answer
    Don Wisch Profile Picture
    660 on at

    Hi Deborah,

    Please see the update on 9/22 for the recent Word Template issue from an Office update.   You should see the SQL script there.

    community.dynamics.com/.../word-templates-will-not-email-print-after-office-update

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 577 Super User 2026 Season 1

#2
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 309

#3
Diego Mancassola Profile Picture

Diego Mancassola 259

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans