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Dual write setup Apply solution error

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Posted on by aayushii

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Hi,

We encountered with the error on the dual write page, when we click on “We are trying to refresh UAT database from PROD, database refresh is successful, while doing setup for Dual write in UAT environment after refresh, we are facing below error when we click on “Apply solution” after doing the Reset link:

Steps followed are as below:
Step 1: Stop all table maps.
Step 2: On Reset link, select Current Database Environment, Acknowledge reset and force reset, click on legal entity and then completing the reset process.
Step 3: Click on “Apply solution” and got the error:
[Unknown] Failed to get solutions containing entity maps. - Type=Microsoft.PowerPlatform.Dataverse.Client.Utils.DataverseConnectionException, Msg=Failed to connect to Dataverse(Type=System.AggregateException, Msg=One or more errors occurred. (Exception - Fault While initializing client - RefreshInstanceDetails))

PU version for UAT and PROD: Update57 (7.0.6861.53)

Can you help us to rectify this issue.

Thankyou,

AyuSri.

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vicky1234 68 on at

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Even I am facing same issue after the recent update .

Did you find any solution for this ?

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SH-30040526-0 16 on at

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have you resolved this issue?

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Raj Borad 1,570 on at

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Hi,

I think the error occurs because of the Dataverse connection metadata is stale or mismatched after a UAT refresh from PROD. The error `Fault While initializing client - RefreshInstanceDetails` suggests the dual-write configuration still points to the original PROD Dataverse URL/token.

Try below things:
1. In UAT, go to System Administration > Dual-write > Link to Dataverse, and relink it to the correct UAT Dataverse instance.
2. Ensure UAT has proper Dataverse application user and permissions (in Azure AD and Power Platform).
3. Clear any cached data in Dual-write by restarting the Dual-write orchestration service.

After relinking, retry “Apply solution.” Always avoid using PROD-linked Dual-write settings post refresh. Validate app registration and Dataverse environment mappings.

Is your UAT Dataverse environment active and accessible independently?

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C.C 4 on at

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I had the same issue and found this while looking for answers.

My issue was a role issue.

If your 'Health check' passes, but you are unable to 'Apply Solution:

make sure you have 'System Administrator' Role in F&O AND Dataverse.

Hope this helps you too! 😊

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Diego Mancassola 867 on at

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Hello, i've got in the past a similar situation, after restoring data, but a different error.

In Learn, in case of backup and restore there is an extra task to do, deleting some table.

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/dual-write/relink-environments#scenario-back-up-and-restore

Don't know if resolve you issue, but you can try to do it.

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