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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Partial Invoicing of S...
Microsoft Dynamics NAV (Archived)

Partial Invoicing of Sales Order

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Posted on by Pouj 164

Hi All,

I need some help please. I have created a sales order using a service item for a qty of 10. This amount represents a monthly billing to be done.

I have invoiced/shipped a qty of 1 and now that I am trying to invoice for another qty of 1 I am getting an error message that I cannot invoice/ship more than 0 units.

I looked at the item ledger entries and I am seeing a shipped qty of 10, however when I go to the shipping document it is showing a qty of 1....

Any help will be greatly appreciated.

Thanks,

John

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  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    Can you post a screenshot of respectful Sales Order with qty fields? Also, if you plan to bill clients monthly you can consider service contracts as good alternative.

  • Pouj Profile Picture
    Pouj 164 on at

    Hi Alexander,

    Thank you for your response. I am attaching three screen shots.

    the first show the sales order with the Qty shipped/invoiced and the qty to be shipped/invoiced

    Item-Ledger-STRADESASSY.PNG

    The second is the item ledger showing qty shipped as 10

    Item-Ledger-STRADESASSY.PNG

    The third is the sales shipment document showing qty shipped as 1

    SHIP18_2D00_0383.PNG

    Your thoughts would be much appreciated.

    Thanks,

    John 

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,278 Super User 2026 Season 1 on at

    You sales document shows only Qty 1 is shipped, what is the value in the Outstanding Qty ? Since your document shows only Qty 1 shipped, you cannot invoice more then 1 unit.

  • Pouj Profile Picture
    Pouj 164 on at

    Hi Suresh,

    Thanks fro your reply the sales order has already been invoiced. I am now attempting to ship/invoice another qty of 1. But I can getting a message that I cannot ship more than 0....

    thanks,

    John

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,278 Super User 2026 Season 1 on at

    What is the value in the outstanding qty? it looks there is some kind of customization which shipped the total quantity but updated order only with Quantity 1.

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