Hi All,
I need some help please. I have created a sales order using a service item for a qty of 10. This amount represents a monthly billing to be done.
I have invoiced/shipped a qty of 1 and now that I am trying to invoice for another qty of 1 I am getting an error message that I cannot invoice/ship more than 0 units.
I looked at the item ledger entries and I am seeing a shipped qty of 10, however when I go to the shipping document it is showing a qty of 1....
Any help will be greatly appreciated.
Thanks,
John