Partial Invoicing of Sales Order

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Posted on by Pouj

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Hi All,

I need some help please. I have created a sales order using a service item for a qty of 10. This amount represents a monthly billing to be done.

I have invoiced/shipped a qty of 1 and now that I am trying to invoice for another qty of 1 I am getting an error message that I cannot invoice/ship more than 0 units.

I looked at the item ledger entries and I am seeing a shipped qty of 10, however when I go to the shipping document it is showing a qty of 1....

Any help will be greatly appreciated.

Thanks,

John

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Suresh Kulla 43,745 on at

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RE: Partial Invoicing of Sales Order

What is the value in the outstanding qty? it looks there is some kind of customization which shipped the total quantity but updated order only with Quantity 1.
Pouj 160 on at

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RE: Partial Invoicing of Sales Order

Hi Suresh,

Thanks fro your reply the sales order has already been invoiced. I am now attempting to ship/invoice another qty of 1. But I can getting a message that I cannot ship more than 0....

thanks,

John
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Suresh Kulla 43,745 on at

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RE: Partial Invoicing of Sales Order

You sales document shows only Qty 1 is shipped, what is the value in the Outstanding Qty ? Since your document shows only Qty 1 shipped, you cannot invoice more then 1 unit.
Pouj 160 on at

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RE: Partial Invoicing of Sales Order

Hi Alexander,

Thank you for your response. I am attaching three screen shots.

the first show the sales order with the Qty shipped/invoiced and the qty to be shipped/invoiced

The second is the item ledger showing qty shipped as 10

The third is the sales shipment document showing qty shipped as 1

Your thoughts would be much appreciated.

Thanks,

John
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Alexander Ermakov 28,094 on at

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RE: Partial Invoicing of Sales Order

Can you post a screenshot of respectful Sales Order with qty fields? Also, if you plan to bill clients monthly you can consider service contracts as good alternative.