Check printing problem

(0) Share

Report

Posted on by Community Member Microsoft Employee

Hello

We recently set up a new user on dynamics gp 10.0. The problem they are having is when they go to print a check, fields such as vendor id, name, date, amount, amount paid, things of that nature are being double printed on the stubs at the top and bottom of the check. The check itself is fine. Its the fields in the stubs that are not. They are the only one who is having this problem. I looked in the manual and it says to go to the dynamics menu,tools,setup,purchasing,.check printing, then setup. But I do not see the check printing option under purchasing. Is there another way to set this up so I can correct this. Any input is appreciated.

Thank you much
TazMan1

*This post is locked for comments

All responses (2)

Answers (0)

L Vail 65,271 on at

Like (0)

Report

Re: Check printing problem

Is this user's Alternate/Modified forms and reports ID the same as the other users? Has the check form been modified in Report Writer?

I do not know of a 'check printing' option from the tools menu. The payables setup would apply to all users, there may be some weirdness if this user has changed the 'list documents on remittance' or 'print previously applied documents on remittance' options. Have there been any 'manual payments' recorded?

Did the other workstation help?

Leslie
mwiley 170 on at

Like (0)

Report

Re: Check printing problem

Have you tried printing to a different printer - or having that user move to a different workstation?

It could be a print-driver issue.