AP vendor invoices and Vertex Sales/Use tax calculation

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Posted on by JETIV

Looking for some assistance on how to enter an Invoice Journal to trigger a Tax Calc request from Vertex. (D365 F&O current release.)

Tax calc is working for 'regular' vendor invoices, but when we enter a vendor invoice journal, there is no XML Call in the Log to Vertex and no tax is getting calculated. I've entered both a Sales Tax Group (VertexAP) and an Item Sales Tax Group (Vertex). At the vendor level we selected "Pay vendor actual tax and accrue difference".

Vertex is working fine for Address verifications and also for Vendor Invoices, but it will not work for Invoice Journals. I'm thinking I must not be populating a key field. However our implementation partner with D365 has no experience working with Vertex. Any suggestions would be appreciated.

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Ludwig Reinhard Microsoft Employee on at

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Hi,

I would recommend reaching out to the Vertex support.

They should be able to help you out with this issue.

Best regards,

Ludwig

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