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Customer experience | Sales, Customer Insights,...
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Dynamic 365 tenant migration for new business acquisition

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 We need to migrate a Dynamics 365 environment to another tenant (acquired new company). Available documentation shows that a service request must be created for this. However, I cannot find what exactly will happen during the migration and what actions we have to perform in preparation for, during and after the migration.

Can you provide me with information/details regarding such a migration (a migration plan for example).
 
It is also not clear whether there is a fallback option in case the migration should fail.
 
 
  • Suggested answer
    Pradeep Rai Profile Picture
    5,482 Super User 2025 Season 1 on at
    Dynamic 365 tenant migration for new business acquisition
    Hi,
     
    this document explain the details for new tenant migration and we need to create the support ticket.

    The support teams members will guide and you can ask them for details.
     
    Thank You,
    Pradeep Rai.


     

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