Manager Override - At the POS Terminal

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Posted on by Craig Harris

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Is there a method to implement a manager override at the POS till?

For Example: We limit cashier returns to $5.00. If a customer is returning more than that amount is there a way for a cashier to call over a supervisor and have them override the return limit amount?

Thanks,

Craig

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Craig Harris 795 on at

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RE: Manager Override - At the POS Terminal

Thank you Ed!

Cheers,

Craig
Clint Skog on at

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RE: Manager Override - At the POS Terminal

Hello Craig,

Thank you for posting your question, and thank you Ed for your solution. That is indeed the best option for manager overrides.

Thanks,

Clint Skog
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Community Member Microsoft Employee on at

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RE: Manager Override - At the POS Terminal

have the cashier secure (F9) the POS. Then log in and complete any action that needs the override. You then can have the cashier log back in and complete the sale.
Craig Harris 795 on at

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RE: Manager Override - At the POS Terminal

Apologies. Should have clarified. RMS 2.0 Version 2.0.0166.