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Microsoft Dynamics AX (Archived)

Is there a way to create a single credit note from multiple selection of rebate transactions?

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Posted on by 14,855

Dear 

if you use dynamics ax 2012 r3 rebate functionality , when you reach the last step of the process and you want to create a credit note , if you select 4 lines from the rebate transaction and click create credit note , 4 credit note lines are added to the related customer, 

is there a way to make ax create a single credit note from multiple rebate transactions out of the box? or would that require customization ?

regards

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi Silvano,

    You need a customization for that one it is because maybe ax 2012 r3 are not yet capable of that one.

    Regards,

    Sci

  • Verified answer
    Mahmoud Hakim Profile Picture
    17,887 on at

    you must do some customization, no standard function like that

  • Community Member Profile Picture
    on at

    I was under the impression that there would be one credit note, but there is splitting logic for Item Sales Tax Group, Financial Dimensions, and possibly Rebate program id.  If all of these things are the same for all the rebates you "mark" when doing the credit note, then my understanding was that one credit note will hit the customer's AR.  Can you check this?  It's been a long time since I tried this, and I could remember wrong.

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