Good morning,
I have a scenario where three credit memos were done and the ‘sell to’ customer number is different from the ‘bill to’. It was observed when the applying of credits became an issue.
The documents to be matched against is under the ‘sell to’ customer number.
When creating the order the ‘bill to’ options are default(customer), another customer, or address. The billing person cannot create a customer number, they can just change the address.
What is the best method to fix this? and if the option was taken, ‘another customer’, it means the customer existed already?
Regards
Rosemary
