web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / RMS Point of Sale Quot...
Microsoft Dynamics RMS (Archived)

RMS Point of Sale Quote - Description

(0) ShareShare
ReportReport
Posted on by Kenny Harrill 55

In RMS Store Operations POS, when you open a quote, is there any way that the description of an item can be edited?

Case in point:  In an internet order, a customer ordered a garment of one size, but the description is showing another size.  When I check the item code, description, etc., in retail management system, the record shows correct size.  Can the description be edited once the internet sale makes it to a quote in POS?  Any answers appreciated.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    Can you not simply replace the bad ILC with the good ILC on the order?

     

    Why is your website ILC different than your store's ILC?

  • Shawn Meade Profile Picture
    Shawn Meade Microsoft Employee on at

    If you pull up the quote in POS, by default, you should be able to click on the Description column and be able to type in what you want.  If you type something such as a period to get it to understand you are modifying the description, you can use control V to paste what you want it to show.  

  • Gerald Rothaus Profile Picture
    Gerald Rothaus 2,934 on at

    The item desc is saved in the TransactionHoldEntry table. When moved to the TransactionEntry, it is just an item id. I suggest you do a hook or button so when you convert from a hold to a sale you save the desc in the item comment field.

    -Jerry

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans