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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Too many line breaks i...
Microsoft Dynamics CRM (Archived)

Too many line breaks in email template

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Posted on by MikeN83

Hi,

after installing Microsoft CRM Update Rollup 3 we have multiple line breaks in existing and new workflow email templates. (Workflow -> Send new email).
The line breaks are not shown in the workflow email editor, but they are shown in the recipients email program.

Any help would be appreciated.

Thanks, Mike N.

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I have the same question (0)
  • MikeN83 Profile Picture
    MikeN83 on at

    It seems that crm is inserting another <p>&nbsp;</p> - paragraph for each inserted paragraph. Does nobody else have a similiar problem?

  • Andreas Koch Profile Picture
    Andreas Koch 20 on at

    We have the same problem after installing Update Rollup 3.

  • Community Member Profile Picture
    Community Member on at

    Hello has anyone seen a fix for this?

  • Community Member Profile Picture
    Community Member on at

    We skipped Rollup 3 and went straight to 4 however we are also having the same issue.

     The following blog implies that this will be fixed under KB 971355.

     http://blogs.msdn.com/crm/archive/2009/05/14/update-rollup-4-for-microsoft-dynamics-crm-4-0.aspx

     Does anyone have this fix yet?

  • Community Member Profile Picture
    Community Member on at

    Looks like they still have the same problem 5 years later!!!  Have not found a fix yet for their horrible email template editor.

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