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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Open a new Opportunity without creating previously a Lead?

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Hello,

I often deal with situations where I know I am dealing with a real opportunity, but I wonder if I need to first create a Lead that I automatically qualify to start working on the Opportunity, or I can open a new Opportunity directly without starting with a Lead. What is the best practice? 

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  • Suggested answer
    LeoAlt Profile Picture
    16,331 Moderator on at
    RE: Open a new Opportunity without creating previously a Lead?

    Hi partner,

    Qualify a Lead to Opportunity will execute the following steps.

    1.Create a new account from field "Company".

    2.Create a new contact from field "First Name" and "Last Name".

    3.Create a new opportunity from field "topic".

    Lead

    2806.PNG

    Opportunity

    pastedimage1579050580668v1.png

    Since you said that you have a real opportunity now, you could refer to the suggestions below.

    1.If this account is a new account who was not in D365 before, you could start your work from a new lead.

    2.If this account is existed in D365, you could start your workf from a new opportunity directly.

    Hope it helps.

    Best Regards,

    Leo

  • Suggested answer
    Adrian Begovich Profile Picture
    1,027 Moderator on at
    RE: Open a new Opportunity without creating previously a Lead?

    Hi THIELMANN,

    You can achieve more consistent sales interactions by following the sales process as it takes you through each stage, from creating a lead to closing the sale.

    The ideal option is to qualify a lead to an opportunity but you may alternatively create a new opportunity on the command bar by selecting + New. This article contains more information on creating and editing opportunities.

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