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Finance | Project Operations, Human Resources, ...
Suggested Answer

Electronic signature on Customer invoice document in F&O

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Posted on by

Hi,

We need to know if it’s possible to sing electronically pdf documents like customer invoices at Dynamics 365 F&O. There’s an option but we don’t really know if it works like the SII electronic reporting sing.

This is what we have found. But not sure what to do in this scenario
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/electronic-signature-overview?toc=/dynamics365/commerce/toc.json

Any idea?

 

Thanks

I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Talent,

    For which country/region do you need this electronic signature?

    Best regards,

    Ludwig

  • SayanikaSM Profile Picture
    on at

    Hi Ludwig,

    It is required for Spain. Is there any OOB process to do this?

    Regards

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Talent,

    There seems no out of the box feature available.

    At least I cannot find something on MS docs here:

    docs.microsoft.com/.../spain

    For that reason, it might be a good idea getting into contact with a local partner / consultant.

    They usually have small enhancements that cover these things.

    Best regards,

    Ludwig

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi Talent,

    Did you check the below MS Docs on electronic signature:

    docs.microsoft.com/.../electronic-signature-overview

    Goto Organization administration > Setup > Electronic signature > Electronic signature requirements.

    I can see by default, the electronic signature created for following manufacturing processes:

    • Approve route
    • Approve route version
    • Activate route version
    • Approve bill of materials (BOM)
    • Approve BOM version
    • Activate BOM version
    • Release production order
    • Report production order as finished

    36604.PNG

    But You can also set up a custom electronic signature requirement for a table or field in D365 finance and operations.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Junaid,

    The D365FO electronic signature feature is something different and not related to electronic signatures that you need for creating external customer invoices.

    Same name but completely different business process and requirement.

    Best regards,

    Ludwig

  • Junaid Idrees Profile Picture
    on at

    Hi Ludwig,

    I was testing the same feature and Yes You're right, I didn't get that result what i was expecting.  

    Don't you think we should create an idea with Microsoft to simply electronic signature process.

    Even though i personally think, With an electronic signature there is no document security and it doesn't have document verification process.

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    301,156 Super User 2025 Season 2 on at

    Hi Talent,

    The same question has been asked recently on this forum. You can have a look at output management solutions like Dox42 and Lasernet which do offer this capability and have out of the box integrations with Dynamics 365 F&O.

  • SayanikaSM Profile Picture
    on at

    Thank you all

  • AnaG Profile Picture
    30 on at

    There is no such functionality in D365FO. But there are very good third-party solutions!

    Check out this blog post to see how Docentric supports Electronic signatures for SSRS reports in terms of configuration and use. 

    Kind regards,

    Ana

  • SayanikaSM Profile Picture
    on at

    Hi Andre,

    Yes that is what I was also following. But then I saw that I am able to run am embedded custom power app from HR ESS workspace  with HR self service license.. Probably it is allowing because I have embedded the same within HR application. But it did not allow to run as stand alone app though.

    Thanks

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