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Deleted AD user, Disabled CRM user: Regaining access to Disabled Records

Posted on by 5

I inherited an on-premise Dynamics environment.
An employee left the company.  Their AD account was deleted.
How do I regain access to the CRM records?  I've seen vague references to creating a new AD account and relinking CRM and AD, but nothing concise.
Can someone help, please?

Brantley

  • Suggested answer
    Flydancer Profile Picture
    Flydancer 1,332 on at
    RE: Deleted AD user, Disabled CRM user: Regaining access to Disabled Records

    Which records do you mean? You can open the disabled user record and reassign all records he owns through the ribbon button.

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