Hello,
Our Organization recently upgraded all of our Office Products to 2016 so I now have Word 2016 and my Quote Mail Merge will not work. I can do a Mail Merge from Outlook and everything works fine, I have the CRM Icon appear under my Mailings Tab but when I try to do a Mail Merge directly from my Quote Entity while Online (CRM 2016) the Mail Merge will not work and I don't have the CRM Icon under Mailing or Add-Ins Tab. Has anyone else had this issue ? If so how do I fix this problem ?
Thanks,
Linda Lockard
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