Show "Refresh Role Center" after reset Administrator password

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Posted on by Phannasri Kitwicha

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I just finished to install the EP and Role Center. It worked fine.

But after I reset the Administrator password of user who is assigned to start the AOS service. When I start Dynamics AX, I got the error message after loading the Role Center: -

An error has occurred. Contact your administrator for further assistance

Refresh Role Center | Close Role Center

I try to re-install the EP using new password but it doesn't help.

Could anyone please help?

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pka 2 on at

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RE: Show "Refresh Role Center" after reset Administrator password

Thank you for all replies. It's very old question.

The SharePoint still remember the old credential (old SID). The only one solution is to delete the EP site and re-create with new credential.
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ArunGarg 3,924 on at

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RE: Show "Refresh Role Center" after reset Administrator password

Hi,

Please check whether your all sharepoint services are running or not and also please check your event logs.

Regards

Arun Garg
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A.Prasanna 8,163 on at

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RE: Show "Refresh Role Center" after reset Administrator password

Check your Administrator account was bonded with Share point Services (as a service account) .If then most probably one or more services related to share point services was stopped due to log on issue .
Phannasri Kitwicha 260 on at

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Re: Re: Show "Refresh Role Center" after reset Administrator password

I'm sure that the Internet connection is fine. It was happened after I reset the domain admin password.
LMG 575 on at

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Re: Show "Refresh Role Center" after reset Administrator password

Did you check if your network connection work correctly? I got the same error when I lost my internet connection

Best,

Leticia