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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Show "Refresh Role...
Microsoft Dynamics AX (Archived)

Show "Refresh Role Center" after reset Administrator password

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Posted on by Phannasri Kitwicha 260

I just finished to install the EP and Role Center.  It worked fine. 

But after I reset the Administrator password of user who is assigned to start the AOS service.  When I start Dynamics AX, I got the error message after loading the Role Center: -

 

An error has occurred.  Contact your administrator for further assistance

Refresh Role Center  |   Close Role Center

 

I try to re-install the EP using new password but it doesn't help. 

Could anyone please help?        

*This post is locked for comments

  • LMG Profile Picture
    LMG 575 on at

    Did you check if your network connection work correctly? I got the same error when I lost my internet connection

    Best,

    Leticia

  • Phannasri Kitwicha Profile Picture
    Phannasri Kitwicha 260 on at

    I'm sure that the Internet connection is fine.  It was happened after I reset the domain admin password. 

  • Suggested answer
    A.Prasanna Profile Picture
    A.Prasanna 8,227 on at

    Check your Administrator account was bonded with Share point Services (as a service account) .If then most probably one or more services related to share point services was stopped due to log on issue .

  • Suggested answer
    ArunGarg Profile Picture
    ArunGarg 3,932 on at

    Hi,

    Please check whether your all sharepoint services are running or not and also please check your event logs.

    Regards

    Arun Garg

  • pka Profile Picture
    pka 4 on at

    Thank you for all replies.   It's very old question. 

    The SharePoint still remember the old credential (old SID).   The only one solution is to delete the EP site and re-create with new credential.   

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