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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / IM the destination cou...
Microsoft Dynamics GP (Archived)

IM the destination could not be initialized integration manager due to license keys have expired

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Posted on by Abdo Khoury 14,855

Dear
I am receiving this error when I am running an Integration in Integration manager

IM the destination could not be initialized integration manager due to license keys have expired

as obvious as this error is , my license keys are brand new

note: I did try to RUN AS ADMINISTRATOR

your feedback is greatly appreciated

regards

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I have the same question (0)
  • Richard Wheeler Profile Picture
    Richard Wheeler 75,850 Moderator on at

    When you run IM the next time as Administrator enter your registration keys again. You need the proper rights to be able to update and save the keys. There is a hidden file that must be updated. You need admin rights to update that file.

  • Abdo Khoury Profile Picture
    Abdo Khoury 14,855 on at

    is it possible for me to update this file manually ? how can I fix this issue ?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,850 Moderator on at

    You need admin rights in order to put this file in the correct location. When you go to install IM right click and select run as administrator. Hopefully you will not get prompted for the credentials. Once that file is in place you will not be asked again.

  • Abdo Khoury Profile Picture
    Abdo Khoury 14,855 on at

    i would appreciate it if you can tell me the name of the file and it's path location

    regards

  • Suggested answer
    MattPaulen Profile Picture
    MattPaulen 6,912 on at

    Hi Patrick,

    It's C:\ProgramData\Microsoft\Microsoft Dynamics GP\14.0.0.0

    The 14.0.0.0 corresponds to the current version of GP you are on.

    The file name is IMCommon_Data.xml

  • Abdo Khoury Profile Picture
    Abdo Khoury 14,855 on at

    Dear Matt

    so i simply paste the license key in it ?

    thank you

  • MattPaulen Profile Picture
    MattPaulen 6,912 on at

    I can't say I've ever updated it that way but that's the file that gets updated when you enter the keys directly in IM.  I'd assume as long as you stick to the xml formatting you should be good.

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