Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

LinkedIn Synchronization with Admin Account

(0) ShareShare
ReportReport
Posted on by 107

Dear Community,

I have few questions concerning the LinkedIn Gen Forms and its usage. I have LinkedIn enabled on D365 for Marketing App for several admins (4 users). We are aware that we need to synchronize admins in order to use the Lead Generation Forms.

- how many admins can be synchronized at the same time?

We noticed that if we create a LinkedIn Form to Generate Leads, the admin account needs to be synchronizing for the form to work and have the correct number of leads. But sometimes the sync stops itself without notifying the user account. 

- How long does the synch lasts for an admin account?

- Why does LinkedIn Sync expire ?

If all admins account are synchronized and connected to one same Company LinkedIn account, is it possible to have an admin user create a LinkedIn Lead Gen Form and thru the synchronization of another admin user receive the leads in D365 ? Or do we need to use the same admin user that created the Lead Gen Form to synchronize the leads in D365?

Thank you,

C.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: LinkedIn Synchronization with Admin Account

    Hi Catermina,

    Since the questions you raised are not explicit in the official documentation, it cannot be answered exactly.

    The time taken to sync depends on the data volumes.

    Expiry is for better account security.

    Here is a video tutorial about capturing leads from LinkedIn.

    How to capture leads from LinkedIn with Microsoft Dynamics 365 Marketing - YouTube

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,996 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,853 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans