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Supply chain | Supply Chain Management, Commerce
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Trade Allowance versus Customer Rebate and Royalty Mgt

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Dear DFO Experts,

I am interested to know the differences between Trade Allowance and Customer Rebate features in Sales & Marketing module of DFO.  Both offers some sort of price reduction which the amount can be offset to customer's balance.  Appreciate your knowledge on this or if any, please share any document that compares these 2 features.

Also is there any feature in Sales that handles Royalty Management?

Thank you.

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  • Verified answer
    Community Member Profile Picture
    on at
    RE: Trade Allowance versus Customer Rebate and Royalty Mgt

    A customer rebate accrues amounts based on whatever criteria you want to set up. For example, you can tell a customer that you will rebate them $5 for every item, group of item, or all items, sold between a specific time frame. As sales accumulate, amounts will accrue in an expense account and also in a liability account. When you decide to "pay" the rebate, you can go to Settle transactions and call up the rebate program and either give them a credit or transfer it to accounts payable to cut them a check.

    A trade allowance has virtually the same capabilities along with several more.  The trade allowances requires an allowance "fund" to be created, in essence a budget for how much promotion money is being allocated to the program. Trade allowances are also more for quarterly or monthly promotions in order to get the customer to sell more of a particular product or products. For example, one condition could be for food products that the customer put the product in their weekly ad and then put it on an end cap for display. They might give a 20% off the total sales for a few weeks for that.

    So really the only difference between the rebate and the allowance is the allowance requires a budget of sorts and the rebate does not. Also, in the trade allowance you cannot easily select All items if the rebate is based on all sales. 

  • Suggested answer
    Rachel Profitt Profile Picture
    on at
    RE: Trade Allowance versus Customer Rebate and Royalty Mgt

    HowardL's response gives a good overview of the differences between rebates and trade allowances.

    Royalties are not a mechanism for discounting a sales order at all. Although the configuration and design of these features do have many similarities, Royalties are used to pay a commission otherwise known as a royalty to a third party for items that you sell. This is often the case when you resell branded items for example, and you need to pay a person or brand for use of their logo. There are many examples of royalties, this is just one way that you might use royalties.

    Here is a link to learn more about customer rebates: docs.microsoft.com/.../process-customer-rebates

    Here is a link to learn more about trade allowances: docs.microsoft.com/.../trade-allowance

    And, here is a link to learn more about Royalties: docs.microsoft.com/.../royalty-contract

  • Verified answer
    Rahul Mohta Profile Picture
    21,032 on at
    RE: Trade Allowance versus Customer Rebate and Royalty Mgt

    in addition could check a video I have on trade allowances

    www.youtube.com/watch

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