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Customer experience | Sales, Customer Insights,...
Answered

Is it possible to easily extract to csv who clicked on a link within specific sent email?

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Posted on by 290

Hi All!

Is it possible to easily extract to csv who clicked on a link within specific sent email? I know that it is possible to see iit manually within Contact > Insights > Email interactions but we would like to have a more sofisticated way.

Best regards,

Miha

I have the same question (0)
  • Verified answer
    Steven O'Neill Profile Picture
    575 on at

    Hi Miha

    If I follow you correctly you should be able to access this information by going to the Email you sent and then accessing:

    Insights > Interactions and towards the bottom change the Interactions to Clicked email links. You will be able to export this information to Excel if required and filter the data there easily enough.

    email.gif

    If this helps, can you please mark this as the verified answer please.

  • Miha Mocnik Profile Picture
    290 on at

    Hi Steven,

    thank you! Is it possible to automate this meaning once a week to send this excel via email to some inbox? Is it possible with power automate?

    BR;

    MIha

  • Suggested answer
    Steven O'Neill Profile Picture
    575 on at

    Hi Miha

    Sorry but I'm not sure if you can do this. Would appear that you should be able to do it but its not something I've specifically done within the Marketing app yet.

    You may be able to use something like the Receive a weekly summary of new Dynamics opportunities as a basis to this (just remove the Opportunities entity and use the Interactions for Email one which I believe is the correct entity but you'd need to check this). Then update the Create HTML table to pull the relevant data you wish.

    There are other templates you could review as well as these may prove better to use.

  • Miha Mocnik Profile Picture
    290 on at

    Thank you!

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