Skip to main content

Notifications

Announcements

No record found.

Small and medium business | Business Central, N...
Suggested answer

error message when sending email in outlook

(0) ShareShare
ReportReport
Posted on by 15

HI~

when I sent email but I have error message

pastedimage1681808882032v1.png 

thanks all replies

  • Suggested answer
    Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: error message when sending email in outlook

    Hi zoe,

    I suggest selecting the current user in your SMTP settings and trying with your Outlook email and password also use the same email address in your username and email address fields

    pastedimage1681885722955v1.png

    try with any outlook email address first and tell me if you face any error..

    Regards

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: error message when sending email in outlook

    You should probably contact your IT people and have them check that you use the correct SMTP setup and authentication.

    Or if you have any customization around this in your system you should contact your developer so they can debug this together with you.

  • zoe Profile Picture
    zoe 15 on at
    RE: error message when sending email in outlook

    Hi People Eater,

    I set up the SMTP and send a test email and error message is not same.

    Error message is

    ''The email was not sent because of the following error: "The SMTP server rejected the authentication request, as the authentication data is incorrect. Verify that your Username and Password are correct and that the SMTP server supports the specified authentication type (Basic). SMTP error code: 535."

    Depending on the error, you might need to contact your administrator.

  • Suggested answer
    Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: error message when sending email in outlook

    Hi zoe,

    If you think it's not the code error and you're receiving the same error for standard email functions, then please double-check your email setup settings. Here are the basic SMTP setting steps:

    SMTP1.png

    SMTP2.PNG

    pastedimage1681882967447v1.png

    After setting up the SMTP, make sure to set it as default and send a test email to see if you still encounter the same error.

    pastedimage1681883177802v2.png

    Regards

  • zoe Profile Picture
    zoe 15 on at
    RE: error message when sending email in outlook

    Hi People Eater,

    I think code is not error. 

    and email outbox error message is

    "Failed to send email. Error: The property 'subject' does not exist on type 'Microsoft.OutlookServices.Message'. Make sure to only use property names that are defined by the type or mark the type as open type. REST APIs for this mailbox are currently in preview. You can find more information about the preview REST APIs at ">https://dev.outlook.com/."

    pastedimage1681881624135v1.png

    Thank your reply.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
  • zoe Profile Picture
    zoe 15 on at
    RE: error message when sending email in outlook

    Hi ZHU,

    I try to standard function of sending emails but it is not work and error message is same .

    I think it's a mailbox setup problem.

    What should I do for mailbox setup.

    Thank for your reply.

  • Suggested answer
    Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: error message when sending email in outlook

    Hi zoe,

    If you are sending emails through code, it would be helpful if you could share your code as well with the error message. Additionally, please check the email outbox to see if there are any errors there as well.

    pastedimage1681880086515v1.png

    pastedimage1681880328959v5.png

    Regards

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    RE: error message when sending email in outlook

    Hi, have you tried the standard function of sending emails? Can it be sent normally?

    For example,

    pastedimage1681878941831v1.png

    pastedimage1681879019026v3.png

    pastedimage1681879063100v4.png

    Details can be found in the Email Outbox if there are errors.

    pastedimage1681879113987v5.png

    If there's a problem with standard functionality, it's a mailbox setup problem.
    If there is no problem with standard functions, please check your code part.

    Hope this helps.

    Thanks.

    ZHU

  • zoe Profile Picture
    zoe 15 on at
    RE: error message when sending email in outlook

    Hello Andy,

    This is for Saas , but i don't know is using On Prem Exchange or Exchange Online , sorry  

    This is the url I refer to, Ths

    businesscentralgeek.com/5-ways-to-send-an-email-in-business-central

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,445 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans