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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Distance Travelled Calculation

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Posted on by 127

Hi,

I am calculating the Distance traveled by Technician from his location to the Functional Location. But in doing such, I am manually entering the travel distance. Is it possible in Field Service that it automatically calculates the total distance travelled by the technician and fetches it on the Resource Booking Form? For Example, Technician XYZ travelled from Point A to Point B (5 miles). I want these 5 miles to be automatically calculated and fetched by the system on my desired form's field rather to be put manually.

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  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi Lucas.

    If you are using the Schedule Board, it will calculate the travel time and the distance.

    docs.microsoft.com/.../schedule-with-travel-time

    The technician will be able to see this on the mobile and adjust if it is necessary.

    docs.microsoft.com/.../mobile-power-app-use

  • Talha Siddiqui Profile Picture
    127 on at

    Hey Gabriel,

    I have seen this docs already. This ain't helping me. My question is very specific. I am not asking for Distance to be visible on schedule board. I want the distance to get automatically calculated and fetched on my required field. Sharing the Screenshot. Hope you get my point.

    Screenshot-2021_2D00_12_2D00_23-181619.jpg

  • SC-16090025-0 Profile Picture
    13 on at
    Hello, I am wondering the same thing, just wondering if you managed to get a workable response?

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