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Microsoft Dynamics CRM (Archived)

Change Create Case button text in cases list home

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Posted on by 370

Hi guys, 

I can find this button anywhere. 

How can I edit this button's text? "Open a Request"

Located under the cases list support view.

Screen-Shot-2017_2D00_09_2D00_13-at-12.55.27-PM.png

Any help is welcome.

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  • Verified answer
    Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Change Create Case button text in cases list home

    Hi Blitzey,

    Go to Portal -> Entity List then open "My Support summay" (appropriate entity list)   entity list. Go to Grid Configuration, in the "create" action you can change the Button Label.

    Thanks

  • Suggested answer
    sandeepstw Profile Picture
    sandeepstw 4,601 on at
    RE: Change Create Case button text in cases list home

    hi,

    It is under web templates, search template applied that page then open that template. You will find button in liquid code. There you can make changes.

    Thanks,

    Sandeep

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