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Cannot Print Assembly Order

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Posted on by 245

Hi,

I am trying to print Assembly Order on BC v19.5. But the error below comes out and I cannot print Assembly Order.

Did I miss some setups? The company I am testing is CRONUS. I have no extension installed.

pastedimage1647510010826v1.png

I can post Assembly Order and can print Posted Assembly Order. I checked the Report Layout Selection.

pastedimage1647510326477v2.png

On v19.4, I suppose Assembly Order could be printed.

Thank you.

  • yohi2020 Profile Picture
    yohi2020 245 on at
    RE: Cannot Print Assembly Order

    Thank you guys!

    Now Assembly Order can be printed.

    pastedimage1647662976607v1.pngpastedimage1647662994617v2.png

  • Verified answer
    robkaplan Profile Picture
    robkaplan 35 on at
    RE: Cannot Print Assembly Order

    I heard back from Microsoft, see below:

    The issue was reported yesterday in Europe and Development immediately began working on a correction due to the high impact and multiple tenants already impacted by the issue.  It is an issue that stems from an issue with the 19.5 release. The Hotfix was completed and has been currently released into the pipeline as of the morning, so the deployment process for all tenants has already begun. However, it may take from to 2-4 days for all rollouts to complete.  The Build Number for Hotfix Correction is 19.5.36567.37664.  As soon as you see this build (or higher) build on the Extension Management page for Base Application extension, then the problem should be resolved.    

    In the meantime, you can have users go to report layout selection, find the report for assembly order, base is 902, and run the report.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    RE: Cannot Print Assembly Order

    Hi, just to add some info.

    I tested it in Version: W1 20.0 (Platform 20.0.36694.0 + Application 20.0.36751.0). The same issue.

    pastedimage1647560815107v2.png

    pastedimage1647560800176v1.png

  • robkaplan Profile Picture
    robkaplan 35 on at
    RE: Cannot Print Assembly Order

    I just opened a support request with Microsoft.  Let's see what they say.

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,428 on at
    RE: Cannot Print Assembly Order

    Hi 

    I can confirm that this is the issue in 19.5 SaaS as well. 

  • robkaplan Profile Picture
    robkaplan 35 on at
    RE: Cannot Print Assembly Order

    We are having same issue with our clients as well.  looks to be an issue in report selections function.  

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: Cannot Print Assembly Order

    I think you should raise a supportcase with Microsoft through your CSP partner around this issue.

  • OliWall Profile Picture
    OliWall 180 on at
    RE: Cannot Print Assembly Order

    We are experiencing the same problem, looks the be an issue with 19.5

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