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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / The report couldn’t be...
Small and medium business | Business Central, N...
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The report couldn’t be generated, because it was empty. Adjust your filters and try again

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Posted on by ashan 19

Hello,

I'm having the following error when trying to post/send the warehouse shipment.

pastedimage1651475417963v1.png

This used to work fine without having any trouble. However, starting from today (02/05/2022), it gives me this error.

It will be highly appreciated if someone can assist with this.

Thank you,

Ashan

I have the same question (0)
  • Consultants Collective Profile Picture
    Consultants Collective 30 on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Apologies cant assist but am experiencing the same from today after updating to "Version: NZ Business Central 20.0 (Platform 20.0.37114.39877 + Application 20.0.37253.38055)".

    Been working on this all day and haven't figured out yet. I can get one copy of the warehouse shipment to print if i clear the "Report Settings" table for the relevant report ID.

    Also noticed that when I am able to get it to print, the output is not a .PDF file is either just a .file file or something else weird like .W3chrome or something.

    Have uninstalled all extensions in Sandbox so absolutley plain vanilla BC environment and same issue. so I know it's not in any extension conflict.

    Will be watching this thread if anyone has any answers

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Ashan,

    What has changed in BC? Did you get the new update v20 loaded? Has an extension been loaded effecting the report you are trying to run?

    If you can give more information possibly we can assist. If v20, I would call your Partner to place an urgent ticket into Microsoft caused by v20. They could already have the hotfix if you are not the only person effected.

    Hope this helps.

    Thanks,

    Steve

  • D365 BC Profile Picture
    D365 BC 10 on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Hi Steve,

    We got the same error message when we tried to do cheque run in the payment journal today. Our version is  CA Business Central 20.0 (Platform 20.0.37114.39877 + Application 20.0.37253.38055). Should we wait for Microsoft to fix it or go to our consulting company? Any advice?

    Thanks!

    Jun

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 193 User Group Leader on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Let your partner know.

  • Consultants Collective Profile Picture
    Consultants Collective 30 on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Ashan,

    I am having the issue raised with Microsoft today so will post any outcomes here once know. Please do the same if you find a resolution also.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Jun,

    Notify your Partner and, not sure if you heard, Microsoft has postponed updating v20. I think your issue and others have caused this stop while they resolve issues.

    Thanks,

    Steve

  • D365 BC Profile Picture
    D365 BC 10 on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Thank you Steve for your advice and information!

  • ashan Profile Picture
    ashan 19 on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Thank you for the reply, steve.

    Yes, we have got the new update (AU Business Central 20.0 (Platform 20.0.37114.39877 + Application 20.0.37253.38055)

    I raised the issue with our partner and waiting for a reply.

    Thanks

  • ashan Profile Picture
    ashan 19 on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Thank you so much. Sure I’ll give you an update if I get the resolution.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: The report couldn’t be generated, because it was empty. Adjust your filters and try again

    Hello,

    I looked up the reported bug in our system and it is with Andy Sather who is also active on the forum.

    Thank you.

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