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Unanswered

WF send email embed Signatures

Posted on by 340

Hello,

When we go to a process and click on the process, in there is a workflow to send email base on logic. 

How do we embed the signature from an attachment into the body of the email ?

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: WF send email embed Signatures

    Hi partner,

    Sorry for my late reply and thanks for your sharing and solution.

    Best Regards,

    Leo

  • Johnseito Profile Picture
    Johnseito 340 on at
    RE: WF send email embed Signatures

    This is resolve have to put the image in a public website.

  • Johnseito Profile Picture
    Johnseito 340 on at
    RE: WF send email embed Signatures

    So I uploaded the image to web resources and published it. I then go to the workflow to send email properties- I open the image in web resources and copied the link into a browser. I paste it into the email properties.

    It looks good. However when an action is caused the email is sent but the image does appear only show a square. Please advise why the image didn’t appear.

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: WF send email embed Signatures

    Hi partner,

    You just need to delete the image in the body and copy a new one.

    pastedimage1574732084950v3.png

    pastedimage1574732120458v4.png

    But we could only copy the images from the internet not from the location.

    If you add image in the file list, it will only as an attachment in your email.

    pastedimage1574731629525v1.png

    If you add image in the body, it will show in the email content.

    pastedimage1574731706689v2.png

    Hope it helps.

    Best Regards,

    Leo

  • Johnseito Profile Picture
    Johnseito 340 on at
    RE: WF send email embed Signatures

    Hi,

    I want to change the image in the body, below is a screen shot. How do I do that ?

    What is the difference with the image of copy from a location (and where is this location ) and paste it to the body VS replacing image from the file list (what is this for, when would we do this ?)

    6644B19F_2D00_7693_2D00_4BAD_2D00_9404_2D00_B9C4DDA37C86.png

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: WF send email embed Signatures

    Hi partner,

    Where did you want to add to add the image? In the file list or in the email body?

    pastedimage1574666918228v1.png

    If you want to replace the image in the file list, just delete it and upload the right image.

    If you want to replace the image in the body, just also delete and copy the right image.

    If my understanding is not correct, please kindly share more details like screenshots and so that we could help you better.

    Hope it helps.

    Best Regards,

    Leo

  • Johnseito Profile Picture
    Johnseito 340 on at
    RE: WF send email embed Signatures

    I have to deactivate the workflow to edit the context of the email, the context includes text and images.

    Text I can delete and alter, image I can delete but not alter. I want to alter the image in the email body.

  • Johnseito Profile Picture
    Johnseito 340 on at
    RE: WF send email embed Signatures

    Hi partner,

    I think you might have misunderstood my question. I don’t think this should be difficult or requires development work.

    In a workflow- If I click on view properties of send email: create new message.

    A pop up of, and example email shows up and I could delete what’s in the body - the images or text. I can even type words in the body of the email.

    I think there is a way to make change to it really quickly without development work. I just want to edit and alter a new image.

    It’s not really email signature, it’s the image in the email of a workflow send mail. I can change the words in the body.

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: WF send email embed Signatures

    Hi partner,

    About how to get the body of attachment, you could refer to this thread.

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/240820/read-attachment-body-in-dynamics-crm-using-c?pifragment-97030=1#responses

    But more details need to be tried out by ourselves. We haven't done anything like this. You could also raise a ticket to Microsoft Support Team and ask the engineers to help you.

    Hope it helps.

    Best Regards,

    Leo

  • Johnseito Profile Picture
    Johnseito 340 on at
    RE: WF send email embed Signatures

    Thanks can you show me an example to do this is C.

    I see when I click on the email, I could see the email body and I can attached pics etc but I don’t know how I can put it into the body of the email.

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