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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Cannot create a record...
Microsoft Dynamics AX (Archived)

Cannot create a record in Global address book (DirPartyTable). Party ID: 000XXXX, XX The record already exists.

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Posted on by Community Member

I have a problem in ax 2012 when creating new vendor or customer and got this error :

Cannot create a record in Global address book (DirPartyTable). Party ID: 000XXXX, XX The record already exists.

i already check the sequence number and changed the next number, but it still got the same error.

If there any solution for this problem?

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  • Suggested answer
    Ajit Profile Picture
    Ajit 8,755 on at

    You can check table DirPartyRelationship as well and see if something wrong there.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    thanks

    The issue has been resolved. It was appearing when system was trying to insert record in the DirPerson table which is extending DirPartyTable, and the PartyNumber in DirPerson was lesser than the PartyNumber in DirPartyTable. I changed the Next value in the Address book number sequence to DirPartyTable.PartyNumber value + 1, which resolved the issue.

    Organization administration/Common/Number sequences/Number sequences

    Select, Area = Address book and Reference = Party ID, then you should be able to see the number sequence related to party id.  

  • Nada Samir Profile Picture
    Nada Samir 30 on at

    Hi Mohamed,

    I am facing the same issue when creating a new Department, i have checked the number sequence of partyID and changed the next number as per DirPartyTable Field PartyNumber

    But still got the same error, Please advice 

  • AbdurRaheem Profile Picture
    AbdurRaheem 5 on at

    I also got same error.I tried before what you mentioned.but its not working

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