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Suggested answer

screen flashing

Posted on by 435

We are on Dynamics GP 2018.2 and since going to Windows 10 users report a brief but frequent screen flashing/flickering in Dynamics.  Has anyone experienced this or know what could be the cause and resolution?

  • TimDotNet Profile Picture
    TimDotNet 95 on at
    RE: screen flashing

    I posted about this a while back see post below...

    They might just be noticing something that was always there due to the general change. 

    http://timwappat.info/post/2016/04/01/Dynamics-GP-window-forms-flickering-redrawing-during-Network-Group-Policy-update

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,915 Most Valuable Professional on at
    RE: screen flashing

    It is a glitch in the matrix.

  • Suggested answer
    RE: screen flashing

    Hello,

    Usually we see this with Group policy updates. More information on them can be found here:

    docs.microsoft.com/.../cc940895(v=technet.10)

    Specifically, I would like to point to the tip at the bottom:

    Consider notifying users that their policy is updated periodically so that they recognize the signs of a policy update. When Group Policy is updated, the Windows desktop is refreshed; it flickers briefly and closes open menus.

    Dynamics GP will run into this same issue, although usually it is simply window flickers, and nothing closes. I would check Group Policy and make sure that it is not updating too often. If it is updating every minute or more often, then it may interfere with users.

    There are some other possible causes (antivirus scans, third party oddities, other random environmental effects), but I recommend checking this first, as it is the easiest to review.

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