Hello, I have a custom entity with a Contact lookup field, and another field that contains an email address. The records get created automatically and include the email address but not the Contact name. How can I get CRM to automatically populate the Contact field using the email address? If I have the form open, I can just copy/paste the email address into the Contact field and it will automatically resolve. But I'd like that to happen via workflow or some plugin that's already been created. I do not know js or any other coding language. Suggestions?
I am using CRM Online 2016 with update 1 (8.1.x).
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