Permissions for untracking emails in Dynamic365 App for Outlook

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Posted on by Community Member

Hi,

I have some users that are able to track emails in Outlook by using the Dynamics365 App for Outlook, but they cannot untrack emails, they get a message indicating that they don't have sufficient permissions and it is asking them to retry.

Any assistance would be appreciated.

Thank You

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Community Member on at

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Hey, You should provide them the privilege to delete activity.

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Dynamics365 Rocker 7,755 on at

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Check privilege of Activity entity in respective security role. Please give delete access if that is not there.

You can also refer below link for reference:

community.dynamics.com/.../161811

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