Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) Permissions for untrac...

Permissions for untracking emails in Dynamic365 App for Outlook

(1) Share

Report

Posted on by Community Member

Hi,

I have some users that are able to track emails in Outlook by using the Dynamics365 App for Outlook, but they cannot untrack emails, they get a message indicating that they don't have sufficient permissions and it is asking them to retry.

Any assistance would be appreciated.

Thank You

*This post is locked for comments

All responses (2)

Answers (0)

Suggested answer

Dynamics365 Rocker 7,755 on at

Like (0)

Report

RE: Permissions for untracking emails in Dynamic365 App for Outlook

Check privilege of Activity entity in respective security role. Please give delete access if that is not there.

You can also refer below link for reference:

community.dynamics.com/.../161811
Community Member on at

Like (1)

Report

RE: Permissions for untracking emails in Dynamic365 App for Outlook

Hey, You should provide them the privilege to delete activity.