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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Permissions for untrac...
Microsoft Dynamics CRM (Archived)

Permissions for untracking emails in Dynamic365 App for Outlook

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Posted on by Community Member

Hi, 

I have some users that are able to track emails in Outlook by using the Dynamics365 App for Outlook, but they cannot untrack emails, they get a message indicating that they don't have sufficient permissions and it is asking them to retry.

Any assistance would be appreciated.

Thank You 

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  • Community Member Profile Picture
    Community Member on at

    Hey, You should provide them the privilege to delete activity.

  • Suggested answer
    Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    Check privilege of Activity entity in respective security role. Please give delete access if that is not there.

    You can also refer below link for reference:

    community.dynamics.com/.../161811

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